Thoughts on AI, dentistry, and building better systems for patient care.
The visible reality of dental inequality: what do 80,000 clinical records tell us about healthcare gaps?
How we’ve adapted from Hierarchy to intelligence
Learn from babies
How do service experts seamlessly shift between quick, urgent fixes and high-stakes, expensive jobs?
How do we harness oversight without sliding into something Orwellian?
Opportunities and risks that have shaped our product's direction.
How Kahneman's Thinking, Fast and Slow reshaped my approach to dentistry.
Why handing decision making power to one person is a bad idea.
Rule-based protocols outperform intuitive judgment. What now?
What Munger's insight means for dental care.
How Akerlof's Nobel-winning concept applies to dentistry.
Invisibility is the reality of many clinical situations.
What can dentistry learn from medicine's systems?
Trust can be hacked. Here's how.
Assessing suitability for data analysis in scalable vs non-scalable fields.
Where is risk modelling in dentistry?
